Privacy Policy

Privacy Policy

Introduction

BC Game Casino values the trust our users place in us, and we are committed to protecting your personal data. This Privacy Policy explains what information we collect about you, how it is used, shared, and protected.

Information We Collect

We may collect various types of information from you when you use our platform, including:

• Account Registration Information: When creating an account with us, we may ask for certain mandatory fields such as username, email address, date of birth, or other relevant details to verify your identity.
• Device and Browser Information: Our website and applications collect information about the device and browser you are using to access our services. This includes but is not limited to:
  • Device type (e.g., mobile phone, tablet, desktop)
  • Operating system
  • Web browser type
  • Screen resolution
• Usage Analytics and Behavioural Data: We may collect data about your interactions with our website or applications, including but not limited to:
  • Game history
  • Session duration
  • Games played, stakes made, winnings achieved

Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) and tracking technologies for various purposes:

• Session Management: Cookies are used to ensure that you remain logged in during a session.
• Analytics and Customization: We may use analytics tools like Google Analytics or Matomo to collect aggregated data about how users interact with our platform. This helps us understand usage patterns, improve user experience, and tailor content for better engagement.

Communication Preferences

We allow users to control their communication preferences by selecting which types of messages they wish to receive from us:

• Newsletter: You can opt-in to receive regular newsletters highlighting promotions, new games releases, or other platform news.
• Marketing Notifications: We may send marketing emails, including but not limited to special offers, events notifications.

Data Storage and Retention

Your data is stored on servers located in secure locations. We retain your account information for as long as it remains active. After a period of inactivity, we will remove or delete the majority of personal information from our records.

Security Measures

We implement robust security measures to protect against unauthorised access:

• Account Access: Only legitimate users can view and change their account settings.
• Password Protection: Passwords are stored securely using algorithms like hashing or salting for enhanced protection.

Your Rights Regarding Personal Data

You have the right to request correction of any inaccurate personal data, erasure in certain circumstances (right to be forgotten), restriction of processing, objecting to direct marketing communications. Please note that this does not affect our rights under applicable laws and regulations to keep records necessary for legitimate purposes.

Third-Party Services or Integrations

We may integrate services from other companies like social media platforms or payment processors as needed:

• Integrations: Third-party integrations are used for platform functionalities, such as game content delivery.
• Compliance with Terms of Service: Please review terms and conditions provided by third-parties directly.

Responsible Handling of User Information

We process data solely in accordance to relevant laws and regulations. If there's ever a data breach or suspected unauthorised access to personal information, we will notify affected users promptly where reasonably possible under given circumstances.